Returns & Exchanges
At Shonen Jump Store, we want you to love your gear; if you are not completely satisfied, you can return or exchange your unworn apparel within 30 days of delivery. All items must be in their original packaging with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.